When I was in law school, I was already a well known consultant, very busy professionally, and there were lots of times I asked myself, especially when hitting the books: “Why am I subjecting myself to this misery?”
That’s when I would remind myself of a saying that I first heard from a client:
“Inch-by- inch it’s a cinch; Yard by hard, it’s hard!”
Unquestionably, this saying tells us the wise way to get anything big, challenging, magnificent, or unprecedented, done. You have to break it down, into bite-sized morsels.
If you try to devour the project whole, or bite off more than you can chew, it will finish you off in record time.
Right now, I’m dealing with a current challenge that requires the same, take one step at a time, approach: writing articles.
My goal is very challenging. I’m committed to writing hundreds of pieces, being more prolific than ever before. But I realize, having completed major tasks in the past, if I focus on the grand number, the ultimate goal, it will seem too far away and daunting.
So, I’m taking the inch-by-inch approach.
I tell myself that the big number will arrive soon enough, if I simply commit to continuing to make forward progress, no matter how slight or miniscule.
So, some days, I make take off completely from writing, but I’m still considering what my future topics will be. That’s progress, still, and I need to interpret it this way, to stay positive.
If I stop to question the merit of the overall project, I’ll retard my progress, so there’s no questioning the original decision. It must stand.
Having committed, truly given myself over to the task, I can actually slow down, being more casual, more happily incremental about my progress.
It works every time, this small-is-beautiful approach, and I recommend it to you!
Dr. Gary S. Goodman, President of Customersatisfaction.com, is a popular keynote speaker, management consultant, and seminar leader and the best-selling author of 12 books, including Reach Out & Sell Someoneฎ, You Can Sell Anything By Telephone! and Monitoring, Measuring & Managing Customer Service, and the audio program, “The Law of Large Numbers: How To Make Success Inevitable,” published by Nightingale-Conant. He is a frequent guest on radio and television, worldwide. A Ph.D. from USC's Annenberg School, a Loyola lawyer, and an MBA from the Peter F. Drucker School at Claremont Graduate University, Gary offers programs through UCLA Extension and numerous universities, trade associations, and other organizations in the United States and abroad. He holds the rank of Shodan, 1st Degree Black Belt in Kenpo Karate. He is headquartered in Glendale, California, and he can be reached at (818) 243-7338 or at: gary@customersatisfaction.com.
[tags]customer service training,sales training,bus coaching,telemarketing training,customersatisfaction.co[/tags]
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